The City of Toronto has launched a four-point modernization plan to upgrade city hall operations.
Mayor John Tory celebrated city successes so far and outlined future plans during an announcement Tuesday morning. He was joined by Councillor Gary Crawford, Chair of the Budget Committee, and Councillor Paul Ainslie who chairs the Government Management Committee at City Hall.
The four-point plan modernization plan includes hiring a Chief Transformation Officer to oversee changes, the launch of cheaper and faster online services, as well as changes to city office space and city real estate holdings.
Mayor Tory believes the modernization will save the city tens of millions of dollars while improving service to the public.
To tell us more, we had Peter Kim, Digital Broadcast Journalist at Global News, join the show.
Is this a good idea? Would you rather be served on the Internet or face-to-face?