The Canadian Radio-television and Telecommunications Commission (CRTC) is taking measures to try to put an end to unwanted unsolicited phone calls.
A new regulatory policy, released on Monday, will require service providers to develop technical solutions to block nuisance calls.
Under the new initiative, Canadians theoretically will have management features to better filter unwanted calls. Service providers must report to the Commission within 180 days with details on the filtering services they offer or propose to offer to their customers.
“We strive to ensure all Canadians have adequate and reliable protection when using the communication system,” said CRTC Chairman Jean-Pierre Blais, “In this case, telecommunications service providers are in the best position to develop and implement call management solutions for the millions of Canadians tired of receiving nuisance calls, just as they have done for e-mail and text messaging.”
Canadians have had to endure unwanted calls for more than a decade despite efforts by the CRTC in the past to kibosh phone solicitation with directives like the “Do Not Call” list. The DNC list, which gave residents the option to decide whether or not they wanted telemarketing calls, is considered by many to be a disaster after it’s implementation in 2004.
The DNC allowed for a large number of exempt solicitors to still make calls while providing sets of active phone numbers for overseas companies to abuse.
— CRTCeng (@CRTCeng) November 7, 2016