Ontario’s public advocate has begun a systematic investigation into recent school busing problems at both the Toronto District School Board and Toronto Catholic District School Board.
Ombudsman Paul Dubé says the issue is the agonizingly long delays students have had to endure during the first few weeks of school. The investigation will focus on whether the boards’ oversight of student transportation and their response to delays and disruptions at the start of the 2016-2017 school year was adequate.
“Nearly four weeks into the school year, we continue to receive complaints from frustrated families who are experiencing chronic delays or are repeatedly forced to scramble to get children to school when their buses don’t show up,” says Dubé.
About 60 routes have been an issue for thousands of riders who’ve been waiting hours for buses that arrive late or never show up at all.
About 49 complaints have been received about this issue to date, the Ombudsman said his office will keep an eye on those while moving ahead with the Toronto-focused probe.