The LCBO has become a tasty target for thieves lately, according to an unnamed LCBO employee.
However, cashiers and stockpersons aren’t really allowed to get involved when an alleged thief has shoved a bottle down their pants.
The Toronto Sun’s Jenny Yuen learned here that, according to the alcohol outfit’s theft policy documents, employees are not to attempt to detain or arrest the shop theft suspect.
“Employees are advised never to physically touch, control, detain, apprehend or arrest any person for the purpose of managing a shop theft situation,” according to the resource protection manual. “Employees must not place themselves or others at risk by leaving the store to pursue an individual in an effort to retrieve stolen product(s).”
employees are allowed to confront the suspect with “engaging customer service” in an effort to deter their activity.