Who accidentally tips $525 (or 1,000%) on a $49 purchase without realizing their mistake?!?
It happened at a bakery in Calgary over the weekend. A customer at The Sidewalk Citizen bakery bought $49 worth of baked goods, and left a tip on their purchase.
Who tips on baked goods?
Staff noticed the $525 tip at day’s end when cashing out. Owners thought that perhaps the customer tipped the outrageous amount in error, and so put the money aside in case the customer returned.
Since the bakery had no contact information for the customer, they decided to contact the bank associated with the card that the $49 purchase was made on.
Royal Bank refused to contact their customer, explaining that it’s not their job to tackle these problems!
After endless calls by CTV News, Royal Bank eventually caved, calling the whole thing a misunderstanding and making contact with the customer.
Turns out, Pat Benedict never intended to leave the $525 tip. She returned to the bakery to collect her refund.
“Somebody is looking after me I’d say. Yeah it makes me feel good yes it does,” she said.
Benedict is also warning others to slow down when operating a debit machine.
Would you have tried to reconnect the customer with the $525? And who doesn’t triple check their transaction before approving it?